Services
Service

Service:

• Components supply and service for NCT products
• Service for HEIDENHAIN products
• Service for HEIMATEC products

Service fees:

• Basic service fee: 44 EUR/hour
• Engineering fee: 64 EUR/hour
• On-site work (travelling) fee: 17.6 EUR/hour
• On-site engineering work (travelling) fee: 25,6 EUR/hour
• Travelling distance fee: 0.5 EUR/km

Attention!

• The NCT basic service fee is valid from 8.00 a.m. to 6.00 p.m. on weekdays.
• On weekends and holidays the double amount of the actual fees will be calculated.
• If the Customer reports an error after 12 noon, and requests for service to be done that day, but NCT can finish the work after 6 p.m. only, the actual fees will be doubled for the period between 6 p.m.– 6 a.m.

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• Mobile: +36-30-682-03-46
• E-mail: hibabejelentes@nct.hu
• Skype name: nct.hibabejelentes

Support

Customer Support:

Accuracy measurement, linear, non linear and straightness compensation on machine tools using laser interferometer or HEIDENHAIN VM-182 comparator system. Recording measurements, consultation. Static and dynamic tests on machine tools using RENISHAW QC-10 ballbar system or HEIDENHAIN KGM 181 measuring system. Recording measurements, consultation. Checking tool clamping force on milling machines Measuring chuck gripping force Spindle and motor vibration diagnostics Scheduled preventive maintenance on machine tools

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• Mobile: +36-30-682-03-46
• E-mail: hibabejelentes@nct.hu
• Skype name: nct.hibabejelentes

Retrofitting

Retrofitting:

Replacement of CNC control of any type by NCT control, upgrading NCT controls
Rebuilding conventional machines into CNC one
Complete electrical and mechanical retrofitting or modernization of machine tools
Replacement and installation of industrial controls
RS232/USB converter and installation of FEW (integrated PC)
Installation of vapour collector and device for cooling water treatment
Building cooler and air conditioner into the control box
Building active cooling into the electrical box additionally.

Services relating to CNC lathes:

Replacement of turret
Rebuilding for live tooling
Selling and servicing HEIMATEC static and live tool holders
Replacement of chuck and collet chuck
Replacement of hydraulic, electrical or pneumatic clamping device
Installation of high-pressure device for cooling water treatment
Installation of and servicing bar guide and bar feeder
Replacement of and upgrading hydraulic supply unit
Development of special solutions, having them produced, and installation
Exchange of EEN-320 and EEN-400 type CNC lathes and their components

Services relating to CNC milling-machining centres:

Installation of and servicing indexing devices and rotary tables
Installation, repair and replacement of workpiece and tool measuring touch probe
Additional installation of cooling through the tool
Installation of high-speed built-in spindle
Development of special solutions, having them produced, and installation

Services relating to conventional machine tools

Installation of HEIDENHAIN linear scale and display

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• E-mail: nct@nct.hu

Machine to rent

Machine tool rental:

There is an opportunity to rent CNC machine tools at NCT. The machine can be either retrofitted or a brand new one provided that it is equipped with NCT 201 control. The term of a rent is from 6 months till 5 years. Within the rental period the machine can be purchased at any time, or can be replaced by a machine of other type. The conditions of the rent are reliable background of the hirer, payment of the single deposit fee and monthly or quarterly rental fee.

If you are interested in our services, please contact us using one of the following availability.

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• E-mail: nct@nct.hu

Training

Training, technology

Training is a standard service provided to the NCT products. Duration of the training can be 1, 2 or 3 days depending on what kind of grounding does the operator or technologist have, and what is the volume of the task. Our technologists hold the training not necessarily on non consecutive days. Experience gained for many years shows that some days are needed in between to understand and to practice knowledge acquired on the first day, thus material taught on following days will be more understandable and learnable for the users. It is possible to request more days of training, however we recommend trainings at the NCT Academy (academia.nct.hu) to acquire thorough knowledge.

Selling, installing and training VECTOR software.
Selling, installing and training EdgeCam software.
Building in event logging
Training on handling and programming NCT Controls

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• Mobile: +36-30-948-16-05
• E-mail: technologia@nct.hu

Report on error

Report on error:

There are several ways for you to indicate failure of machine tools with NCT control and NCT products, or products distributed by NCT. The level of failure varies from machine shot-down resulting in interruption in production to irregular operation. In more urgent cases, it is practical to report on error by phone, and then confirm it by sending e-mail about the subject-matter to the address hibabejelentes@nct.hu, for retrieval. When reporting, please provide us with the type and production number of the product, the name and availability data of the reporting person.

To report on error please use the following availability data:

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• Mobile: +36-30-682-03-46
• E-mail: hibabejelentes@nct.hu
• Skype name: nct.hibabejelentes

Relocation

Machine relocation:

NCT has more than 20-year experience in solving problems relating to machine tool relocation. We undertake with guarantee to organize and arrange the process ranging from dismantling the machine to commissioning it at the new installation place. There is no size and distance limitation for the machine to be relocated. The minimum condition of undertaking this service is that the machine commissioned again must be equipped with NCT control.

If you are interested in our services, please contact us using one of the following availability.

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• Mobile: +36-30-682-03-46
• E-mail: hibabejelentes@nct.hu
• Skype name: nct.hibabejelentes

Technologization

Technologization:

At NCT, it is possible to purchase machine tools equipped with NCT control together with complete technologization, jig design and tooling. We undertake to select the most adequate machine tool for the production; to construct, have it manufactured and fit to the machine tool the jig clamping the blank; to select and procure tools and tool holders necessary for machining, and programming the most productive technology; to train professionals and to document the whole process.

If you are interested in our services, please contact us using one of the following availability.

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• Mobile: +36-30-948-16-05
• E-mail: technologia@nct.hu

Tooling

Tooling:

At NCT, it is possible to purchase machine tools equipped with NCT control together with complete tooling. NCT technologists will assist you readily in selection of tooling. Tooling comprises tool, tool holder, workpiece clamping device or any other means necessary to manufacture the product.

If you are interested in our services, please contact us using one of the following availability.

Contact us:

• Address: H-1148 Budapest, Fogarasi út 7.
• GPS: 47° 30' 07,63"N , 19° 06' 59,11"E
• Phone: +36-1-467-63-00
• Fax: +36-1-467-63-09
• E-mail: nct@nct.hu

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